Terms of Service

Last updated: June 2026

1. Who you're dealing with

These terms cover services provided by VANTA Creative ("VANTA", "we") to business customers in the UK. Submitting an enquiry or booking through this site does not create a contract. Every engagement is confirmed in writing (email is fine) with a scope and price before any payment is taken.

2. Content retainers

  • Retainers run for a minimum initial term of 3 months, then roll monthly.
  • After the initial term, either side can end the retainer with 30 days' written notice.
  • Invoices are issued monthly in advance and payable within 7 days.
  • Deliverable volumes are those stated on the pricing page for your plan; unused sessions don't roll over unless agreed in writing.
  • You own the final delivered content for your business use. We may feature delivered work in our own portfolio unless you ask us not to.

3. One-off production & website projects

  • Projects are quoted individually; 50% is payable to book, the balance on delivery.
  • Quotes include the number of revision rounds stated in the proposal.
  • Website projects include handover of the finished site; ongoing hosting or maintenance is a separate agreement.

4. Equipment hire

  • Valid photo ID and proof of address are required for all first-time hires.
  • The hirer is responsible for loss of or damage to equipment from collection until return, at full replacement value. We strongly recommend production insurance.
  • Late returns are charged at the daily rate per day or part-day.

5. Results

We build content to generate attention and enquiries, and we report performance honestly. Social platforms change constantly, so no specific reach, follower or revenue outcome is guaranteed. Case-study figures on this site are real client results from specific campaigns, not promises.

6. Liability

Nothing in these terms limits liability that cannot be limited by law. Otherwise, our total liability for any engagement is capped at the fees you paid us in the 3 months before the issue arose, and we are not liable for indirect or consequential losses.

7. Contact

Questions about these terms: vanta.promotion@gmail.com or 07979 823684.